Delivery

Our commitment is to deliver your products as soon as possible, once your order has been received, please allow up to 5- 6 weeks for anywhere in mainland UK

Accepting Delivery

Customers are responsible for checking goods on delivery.
Deliveries are normally made Monday – Friday (excluding Bank Holidays) between 8am and 6pm direct to your delivery address.
We cannot offer exact delivery times, although we can usually indicate whether delivery is likely to be in the morning or the afternoon.
Once we have delivered your order, all responsibility relating to the item will pass to the customer and we maintain no further responsibility.  Any loss or damage to the product shall then be to the customers own risk.

Term and Conditions

Due to the bespoke nature of our gates, we cannot offer a refund . For that same reason, we cannot process a cancellation on an order for a bespoke product if it is already in production.

All products remain the property of A&D Gates until the full balance is paid in full.

All lead times for completion are estimated and can be subject to change.

All deposits are non refundable after 14 day cancellation period has expired.

All of our products are bespoke and once in production are not subject to our cancellation policy.

All galvanised products may come with a rough finish, this will be kept to a minimum.

20% deposit required on all orders.

Final payment is upon completion of order prior to delivery.

BACs transfers must be cleared the day before completion.

Warranty

Our 10 year warranty includes metal gates, composite gates and railings, all other items are supplied with a 1 year guarantee from the day of purchase

The workmanship guarantee we offer on our gates reflects how much we believe in the skill of our production team. The decade long workmanship guarantee on the metal products we offer covers the work of the manufacturing process and the structural integrity of the welding performed on the metal gates.

Galvanising is not guaranteed by the galvanisers, once a product has been galvanised and powder coated then you can typically expect 40 years of rust free protection.